Have your say & ask the experts

superfi issues

Last post Nov 04, 2009, 8:03 PM by Graham_Thomas. (23 replies)
Sort Posts:
Page 2 of 2 (24 items)   < Previous 1 2

Posted on Feb 25, 2009, 5:43 PM

211405

Re: superfi issues

I've always found them to be helpful, both in store and when I telephoned them with a query about an internet order.

Richer Sounds have also always been good, but their lack of demo facilities put me off.
"His skills are getting faster with Grandpa the master." - Jonas Brothers

Posted on Feb 25, 2009, 9:41 PM

211500

Re: superfi issues

I've used both their mail order/internet division and the Manchester store and I've got absolutely no complaints at all. Very knowledgeable staff and excellent service.



I work for a Sony Centre, part of Sony's Direct retail channel. All opinions stated here are my own.

Posted on Feb 28, 2009, 8:08 PM

211680

Re: superfi issues

Hmmm. Superfi Nottingham today looking to buy Yamaha DSP-AX763, Tannoy Arena Speakers and Sony 550 BluRay player.  Salesman helpful, set up a demo.  I ws looking for a deal given the kit I was buying but the manager was completely disinterested, despite encouragement from the salesman and the apparent ongoing credit crunch.  Walked out in disgust - much to the salesman's disappointment who apologised to my wife on the way out!

Posted on Oct 03, 2009, 6:33 PM

213370

Re: superfi issues

I need to order online with superfi soon,never dealt with them, anyone had any problems recently? Hoe long is devilery normally ? ect...cheers david
Audio Analogue Paganini CDP,
Tangent DAB200,
Audiolab 8000s,
Audiolab 8000p.
QED Quinex Silver Spiral interconnects,
RA supercube.
Wharfedale Diamond 9.0 Theatre.
LG 42PQ6000 Plasma.
Sony RDH-HXD970.
Sony STR-DH500.
Ipod classic/Goldring GX100

Posted on Oct 03, 2009, 7:43 PM

313186

Re: superfi issues

I did have a minor delay with my order on the Superfi website - it seemed to get stuck in their system.

I ordered on a Saturday, so didn't expect dispatch until the Monday, and when I checked my order online on the Monday morning it said something like 'being picked ready for dispatch'.     When I checked again in the evening, it said the same thing, and the same thing the next morning!     When I emailed them the next day, they did sort it out and it was sent that afternoon, and delivered on the Wednesday morning.

 So I would advise ordering on a weekday!

 

PS3 / 360 / Pioneer BDP-51FD / Sony L40-W4500 / Panansonic DMR-E95H / Onkyo 706 / Kef Reference One fronts / Kef Ref 100 centre / Kef HTS2001.3 surround back x 2 / Polk LS f/x bipole rears x2 / Velodyne VA-1215X sub / Stands Unique rack / Argos TV stand

Posted on Oct 07, 2009, 6:19 PM

211405

Re: superfi issues

thanks for info, just also do they deliver by royal mail normally? as im working long days and defo wont be home when they call, royal mail depots only ten min away??
Audio Analogue Paganini CDP,
Tangent DAB200,
Audiolab 8000s,
Audiolab 8000p.
QED Quinex Silver Spiral interconnects,
RA supercube.
Wharfedale Diamond 9.0 Theatre.
LG 42PQ6000 Plasma.
Sony RDH-HXD970.
Sony STR-DH500.
Ipod classic/Goldring GX100

Posted on Oct 07, 2009, 8:13 PM

314886

Re: superfi issues

It was by courier - I was off work for a week, so it was convenient.   Otherwise, it would be a nightmare - at least you can get Royal Mail to drop stuff off at a local post office.

I'd suggest you ask them first.

 

PS3 / 360 / Pioneer BDP-51FD / Sony L40-W4500 / Panansonic DMR-E95H / Onkyo 706 / Kef Reference One fronts / Kef Ref 100 centre / Kef HTS2001.3 surround back x 2 / Polk LS f/x bipole rears x2 / Velodyne VA-1215X sub / Stands Unique rack / Argos TV stand

Posted on Oct 08, 2009, 9:15 PM

314977

Re: superfi issues

The 2 times that I have used their on-line service I have had no problems. They do use a courier but if you are lucky like me to have good retired neighbours then just remember to fill in the all important - 'If not available then please try neighbours at .....' section during the ordering process.


As for prices on-line then some are hard to better, I just got a Pioneer DVR-LX70d recorder (500gb) for less than the 61d version which made it some £80 cheaper than anywhere else.


One thing to note is that as with many sites when you opt for the standard delivery it seems to be just as quick as paying the extra £15 for the 2-3 day. I ordered mine Saturday pm and my neighbours took delivery Tuesday pm - great saving !.

Pioneer PDP-428XD Plasma, Pioneer BDP LX-70A, Pioneer SC LX-81, Pioneer DVR LX-70D, SKY HD, MA Radius HD 225 (x3), MA Radius HD 180 (x2), REL R205 Sub & REL Quake Sub, Chord + QED Cables.

Posted on Nov 04, 2009, 8:03 PM

211405

Re: superfi issues

I had an issue with an item bought and cannot fault the after sales services.
Cyrus 8SE, MF A3.5 amp, ATC SCM11s and Soundstyle XS-122 stands, Van den Hul Integration interconnect, 512 strand copper speaker cable, Tacima CS929 and Tacima shielded mains cables.
Page 2 of 2 (24 items)   < Previous 1 2