Have your say & ask the experts

Besauce after just a few weeks of sky hd it seems i need one. The volume and mute buttons have given up. I've tried new batterries.

 So, how have you gone about getting one and is there any set-up procedure involved that i should know about?

Mine packed up ,spent twenty minutes on phone going through checks then got cut off phoned again spoke to someone else who wanted to go though all the checks again. I explained in a firm but fair voice I had all ready done all this got a new remote next day.

P S remote started working have now got a spare,no you can't.

al7478:

Besauce after just a few weeks of sky hd it seems i need one. The volume and mute buttons have given up. I've tried new batterries.

 So, how have you gone about getting one and is there any set-up procedure involved that i should know about?

Because if the old batteries went flat and weren't replaced within ten minutes of going flat then the Sky remote will have lost the tv codes.

 For remote codes,and instructions on how to re-programme the remote see here 

spannermonkey:

,no you can't.

Well, thats nice

Is it likely to be that, Dave, if all other buttons seem to be working?

al7478:

Is it likely to be that, Dave, if all other buttons seem to be working?

al7478:

Of course it is! And so it was! Thanks dave. Will that happen every time i change the batteries then? I never encountered this with sky+ but i may just have been very lucky.