Have your say & ask the experts

Apologies in advance if this is a "numpty" question.

 I have a W4500 and was wondering if the all the HDMI's produce the same quality picture, I have Sky HD hooked upto HDMI 3 and for some reason the picture quality is not as good when watching HD as the ones I saw at Comet during a recent visit.  I have tried fiddling with the settings and checked my signal strength which is good.

 

The picture for me was the same on all HDMI. 

While waiting for my New plasma i am watching a 21"philips Crt, what a picture!  No clouding, no problems with deep blacks, no artifacts, no judder, no bizzare blocky madness and a better sound.  Oh and the colours are very good.

Wish they still did Crts at 42"

"wish they still did Crts at 42""

I can't believe youre saying that you would lose half your living room due to it's size, & the weight would be back breaking you would probably need four strong men to lift it, as for a stand i don't even want to go there.

I think the 42in 'CRT' sets, at least in the European markets, were of the wonky rear-projection kind, prone to drifting out of alignment, popping in and out of focus and a pretty soft picture, with very uneven illumination.

They used to be all the rage in boozers before we got Sky, plasma and projectors...

I have to say that I've just experienced excellent service from Samsung. I had a high pitched buzzing sound coming from my month old tv. Following a visit from a deaf engineer from Richer, I phoned Samsung personally (even tho' this was the responsibility of the retailer). Samsung sent out engineers within the week who battled through 6" snow & walked part of the way to get to my house. They identified the problem immediately, replaced a part & went on their merry way. Admittedly, this is a different circumstance to Sony acknowledging that there is an inherent problem with one of their products but it does demonstrate that some manufacturers can & do provide excellent customer service.
I should also say that the great benefit (or one of them, Mr Everard's wit included) of this forum is that the scale of problems such as this apparent one with Sony can be identified. Armed with the knowledge that a problem is widespread & that a very influential publication has sought a response from the manufacturer regarding the issue, certainly assists the consumer in resolving the issue satisfactorily.

I bought a Bravia 46w380a in China (which is the Chinese model number for 46w4500, although not officially confirmed).

 I don't have the flickering problems, but the clouding is very annoying.

 When I saw Alper's pictures I thought I saw my own ...

 A pity I can't upload the pics to whathifi, otherwise I would post them here. I have to say the problem is diminishing a bit (I have the set now a month or so), especially in the beginning I had these spotlights shining up from the bottom corners (together with the clouds). You don't see this clouds in a shop where there is light from the environment, but in complete darkness (how I normally watch a movie) it is very annoying, even my girlfriend complains (so I am not being geeky).

 I mailed Sony China, they said I should take it to a service center. I will do so maybe later, but I am not looking forward explain to them that the picture looks superb when I look at a full color pic (like my desktop, i have a pc connected), but is cloudy in dark scenes in complete darkness. ...

 

please refer them to this thread - it'll show them both the pictures and the fact that you're not alone in having one of the cloudy units. Good luck!

Hi Clare,

Not sure how to start new forum, so can i ask for advice off yourself or anyone who can help.

I have now got a Panasonic Plasma, i must say, i think the overall picture is better than the sony.  I think the picture is more natural and of course no clouding, although the Sony was slightly sharper.

My question is, Panasonic give a small amount of advice to avoid screen retention, however, it says when showing a 4.3 image you can brighten the side panels (which are grey) to avoid any retention.  My problem is, what about when you are watching a film on Blue Ray and you have the black lines on the bottom and top which are not converted to grey, will there be a chance of retention while watching the film for 2 hours or so?

Hope i made sense, and hope for any advice.

My God nearly 150,000 views!!!!! Had to say it

         Thanks, Rorschach.

Rorschach:

My God nearly 150,000 views!!!!! Had to say it

         Thanks, Rorschach.

Indeed.... Really impressive..... Very popular topic!

But have Sony actually done anything about these sets with issues???

No Sony did nothing to solve the problems. They advised only to change the backlight settings. New name of Sony= Cloudy

That's the big reason why I never will buy a Sony (LCD) product again. I think they lost a lot of customers since they didn't want to solve the clouding problems. I was big fan of Sony, but that's changed now...... I can advise to go for a Samsung instead of Sony, if you want to buy a LCD. Actually I didn't followed this topic for a while and I'm not sure what's the best brand at this time.

Followers of this thread may be interested in our test of the new Sony 40W5500 set - online here now

Well i just got my tv back from the repair shop yesterday and all seemed fine when i turned it on. But when it got to the evening i noticed the backlight bleed is now coming in from the sides. This is crazy, what do i do? Am i making a mountain out of a mole hill or is this problem serious enough that i should take the tv back?